Frequently Asked Questions

On the login page you can find the option "I forgot my password".

Please verify that you have entered your login name and password correctly. Please also make sure that you have received our email with the activation link and that you have confirmed your registration by clicking on the link. It can take up to one working day until we confirm your registration. If you still have problems logging in, please write an email to support(at)tricentis.com.

The TOSCA Exchange Portal offers customers the possibility to download special modules and extensions for TOSCA Testsuite™. Our customers can also share their own contents with the TOSCA community by uploading packages.

The TOSCA Exchange Portal is part of the website and can be found here. A one-time registration is required.

You can register under this link. Please note that your registration has to be confirmed by us manually.

Please note that we do not automatically distribute new TOSCA Testsuite™ versions and patches. Customers with a valid service level agreement can request the current versions and patches anytime from TRICENTIS Support. The TOSCA Testsuite™ versions and patches are available to our customers as downloads on a separate platform.

We plan 2 major and up to 4 minor TOSCA Testsuite™ releases per year.

We inform our customers about new TOSCA Testsuite™ versions with our regular newsletter. You can sign up here.

TOSCA Testsuite™ runs on almost all 32bit systems starting with Windows XP. You can find the exact system requirements for TOSCA Testsuite™ as well as surrounding systems such as databases here.

TOSCA Testsuite™ is a test management and automation solution. The unique Business Dynamic Steering approach allows to productively integrate colleagues without programming skills into test projects and to achieve a high automation grade.
If you have any questions or if you are interested in a free presentation, please contact marketing(at)tricentis.com.

The complete documentation is provided with TOSCA Testsuite™.

TOSCA Testsuite™ can be used with a file or database based repository. Especially in large-scale projects, we recommend using high-performance databases for the repository. A list of the currently supported databases can be found under the system requirements.  

TOSCA Testsuite™ is made up of several parts and can additionally be extended by various AddIns. The price of TOSCA Testsuite™ depends on the actual package and the number of licenses. For a non-binding offer, custom-tailored to your needs and requirements, please write us an email to marketing(at)tricentis.com.

TOSCA Testsuite™ allows to steer a wide range of technologies. You can find an exact and current list of supported technologies here.

TOSCA Testsuite™ allows complete versioning of all objects of the test repository and is fully revision-proof. You can find detailed information here.

TOSCA Testsuite™ offers powerful and extensive steering capabilities for various technologies. In many cases however, developers create custom controls which cannot be steered out-of-the-box by TOSCA Testsuite™. Therefore, TRICENTIS offers training workshops that cover how to develop the steering of custom controls. We also offer the development of these steerings by our implementation team.

Experiences show that TOSCA Testsuite™ allows to automate a simple process (e.g. to create a new customer) in approximately half an hour. This includes creating the modules (containing the steering information), adding the modules to the test case (creating the test steps) and adding the input and verification data to the test steps. The resulting test case fully meets the principles of Business Dynamic Steering!

TOSCA offers various concepts that allow to steer multiple technologies during the test execution. We will gladly demonstrate the integration of these concepts with your individual projects as part of our consulting services. Please contact marketing(at)tricentis.com.

In TOSCA Testsuite™, screens including their steering information are saved as modules. You only have to capture the screens once and then you can use the module for the test cases as often as required. If the screen is modified, the modifications can be adapted at one central position. TOSCA offers a powerful recapturing functionality, which allows to capture screens again and to compare the differences comfortably with a mouse click.

TOSCA Testsuite™ of course offers a comprehensive user concept. You can find more information here.

Several internationally renowned customers use TOSCA under CITRIX. In practice, an installation under CITRIX needs to be completed by consulting the system administration of the customer.

Please contact TRICENTIS Support by email or telephone and please tell us your name, the name of your company, your email address and the telephone number under which we can reach you. We will promptly provide you with your login credentials.
You can reach TRICENTIS Support from 9:00 to 12:00 (CET) and 13:00 to 17:00 (CET) by telephone under  +43 (1) 263 24 09 – 17 and email under support(at)tricentis.com or via our TRICENTIS Ticket System.

You can reach TRICENTIS Support from 8:00 to 12:00 (CET) as well as 13:00 to 17:00 (CET) by telephone under +43 (1) 263 24 09 – 17, by email under support(at)tricentis.com or via our TRICENTIS Ticket System.

You can reach TRICENTIS Support on Austrian working days from 8:00 to 12:00 (CET) and 13:00 to 17:00 (CET).

Customers and partners of TRICENTIS with a valid maintenance agreement are eligible for our support services, based on the agreement.

Please contact TRICENTIS Support by email or telephone. We will promptly provide you with your login credentials.

To validate and to approve your access, we need you name, your email address, the name of your company and the telephone number under which we can reach you. Please send this information to support(at)tricentis.com and our support team will promptly set up your account.

With our trial version, interested parties have the possibility to have a look at TOSCA Testsuite™. Due to the wide-ranging functions of TOSCA Testsuite™, we recommend everyone interested to attend a presentation by one of our colleagues directly at your office, at our office or at an event.

You can get our trial version here.

To arrange a presentation, please contact office(at)tricentis.com

If you are interested in our product, you can download the TRIAL version of TOSCA Testsuite™. You need to register in order to complete the download. Please visit this page to do so. After we have verified your contact information, one of our colleagues will get in touch with you promptly. For customers we have a dedicated download area. To get access to the download area, please send us an email to support(at)tricentis.com. Our support will get in touch with you promptly and provide you with the necessary data.

Immediately after your first contact with TRICENTIS, you will have an own sales person. This person will work out an offer for you and guide you through placing your order. Your contact person will remain the same after your order. If you don't know who your contact is, please send us an email to marketing(at)tricentis.com. Your sales person will promptly get in touch with you.

Your sales person is available for you from Monday to Friday, 9:00 to 18:00 (CET). If you would like your sales person to call you, please write an email to marketing(at)tricentis.com or call +43 (1) 263 24 09 – 0.

TRICENTIS offers a comprehensive license model for TOSCA Testsuite™. Based on this license model, your sales person will work out an offer that fits your needs. Please contact your sales person or, if you do not yet have a contact, send us an email to marketing(at)tricentis.com.